New to our helpdesk? Here's all you need to know to get started: forwarding emails to Gorgias, inviting your team members, etc.
3 articles by 2 authors
Gorgias is most useful when you connect it to other applications. Integrations let you communicate with customers through multiple channels, pull more information about them and perform actions in outside tools directly from Gorgias.
14 articles by 2 authors
A ticket is a conversation with a customer. It can be created on any channel: email, chat, phone, Facebook or Twitter.
4 articles by 1 author
Gorgias Templates is a Google Chrome extension that allows Gmail, Outlook and Yahoo users to write e-mails faster by using the Autocomplete Dialog, Keyboard Completion, Alternatives and other features.
11 articles by 2 authors