Integrations

13 articles

Aircall

Aircall allows you to receive and place phone calls You can connect it to Gorgias to sync phone calls as tickets and see them in the customer timeline Benefits Here are the benefits of this new int...

Updated 2 minutes ago by Romain Lapeyre

Amazon

If you're selling on Amazon you can receive customer's emails in Gorgias and respond from there Log in to your Amazon Seller Central account click on the Settings at the top right of the page and c...

Updated 9 days ago by Romain Lapeyre

Chat

You can add a chat widget on your website Every time a user starts a conversation the chat widget will open a ticket in Gorgias You can respond to the ticket to chat with the user You can also add ...

Updated a month ago by Romain Lapeyre

eBay

If you're using eBay you can receive customer's emails in Gorgias Doing so is pretty straightforward you just need to make sure eBay emails are sent to your Gorgias account If that's not already th...

Updated 13 days ago by Romain Lapeyre

Elev.io

Elev io is an in app help center that allows your customers to browse help articles on any page of your website and contact support By connecting Elev io to Gorgias Your customers can start chat co...

Updated 2 months ago by Romain Lapeyre

Email

Add your support inbox to Gorgias If you're like most internet companies a significant portion of communication with your clients is via Email Email is so huge it has about 4 billion users world wi...

Updated 8 days ago by Alex Plugaru

Facebook

Facebook is a popular social network where customers can interact with companies This integration creates tickets when customers post on your Facebook page or send you a message on Facebook Messeng...

Updated 2 months ago by Romain Lapeyre

Helpdocs

Helpdocs allows you to create a knowledge base for your customers Creating a knowledge base allows your customers to self serve and decrease your ticket volume Benefits of Helpdocs Create help arti...

Updated 2 months ago by Romain Lapeyre

HTTP integrations

HTTP integrations allow you to connect any third party app to Gorgias that has an API Think of your company custom back office or an app that is not listed on our integration page There are two mai...

Updated 9 days ago by Romain Lapeyre

Recharge

Recharge is a recurring payment app for Shopify Connect Recharge to your Gorgias account Integration benefits Display Recharge subscriptions next to support tickets Edit subscriptions in one click ...

Updated a month ago by Romain Lapeyre

Shopify

Shopify is a complete ecommerce solution that allows you to sell your goods online With Gorgias you can display the customer profile and the last orders from Shopify when you receive a message You ...

Updated a month ago by Romain Lapeyre

Smooch

Smooch is a chat widget that you can add on your website to interact with customers In order to enable chat in Gorgias you need to create an account on Smooch first To connect your Smooch account t...

Updated 2 months ago by Romain Lapeyre

Twitter

You can use Zapier to create a ticket when a customer mentions you on Twitter To set up Zapier Create a new zap in Zapier Select the trigger of the zap Select "Twitter" as the Trigger App Select "S...

Updated 2 months ago by Romain Lapeyre