Top Articles
How to set up email forwarding | Rules | Email
Getting Started
Gorgias for Developers
What is Gorgias Helpdesk?
Switching from Zendesk
How to set up email forwarding
Admin
Billing & Subscriptions
Managing Your Subscription
Billing and Subscription Plans
Admin Guide to Gorgias
Business Hours
Statistics
Your Profile
Managing Tags
Adding Team Members
Revenue statistics
Features & Tools
Rules
Customer Satisfaction Survey
Use Cases
How to merge tickets?
Search
How to create a ticket?
How to assign a ticket to someone else?
How to manually set the customer of a ticket?
How to merge users?
Internal notes
Ticket Views
Macros
Customer data privacy
Snoozing pending tickets
Integrations
Email Integrations
Email
Messenger Bot Integrations
Recart
ShopMessage
Octane AI
Social Media Integrations
Facebook
Facebook comments
Instagram comments
Customer chat
How to get started with Facebook
Twitter
Chat Integration
Gorgias Chat Integration
What happens to chat messages that aren't seen by customers?
Installing Chat
Using Gorgias Chat
Chat Campaigns
Chat Quick Reply
Other Chat Integrations
Smooch
Voice & Phone Integrations
RingCentral
Ottspott
Aircall
Email Marketing Integrations
Mailchimp
Klaviyo
Other Integrations
Slack
Veeqo
Helpdocs
Stamped.io
Ecommerce & Storefront Integrations
WooCommerce
Prestashop
Magento 2
Amazon
Ordoro
Shopify
Data and HTTP Integrations
Segment
Zapier
HTTP integrations
Subscription Integrations
Recharge
Reward & Review Integrations
Okendo
Swell Rewards
Yotpo
Smile
FAQ
Broken or Disconnected HTTP Integration
Signatures
How to enable desktop notifications?
How many languages can Gorgias detect?
How to create a ticket with Zapier
Video Tutorials
Organizing and Creating Views
Manually set the customer of a ticket in Gorgias
Managing requests from your Shopify customers
Merging Customers
Gorgias Rule's Tutorial and Overview
Macros (canned responses) Tutorial and Overview
Creating and Utilizing Tags
New to our helpdesk? Here's all you need to know to get started: forwarding emails to Gorgias, inviting your team members, etc.
4 articles by 3 authors
Here you will find information on all of the tools and features you need to manage your Gorgias account as an admin.
8 articles by 2 authors
Here you will find information on utilizing and navigating through all of the features in your helpdesk, as well as tips, tools, and best practices.
14 articles by 6 authors
Gorgias is most useful when you connect it to other applications. Integrations let you communicate with customers through multiple channels, pull more information about them and perform actions in outside tools directly from Gorgias.
38 articles by 6 authors
Find answers to common questions about the Gorgias helpdesk
5 articles by 2 authors
These videos break down the primary features in Gorgias and how to make them work for your company.
7 articles by 1 author
