Updated 7 months ago by Axelle Heems

Using Zapier, you can trigger a zap when a ticket is created and/or updated.

  1. Create a zap in Zapier and choose a "webhook" as a trigger
  2. In your Gorgias account, click on "Integrations," then click "HTTP Integration," then click "Add HTTP Integration"
  3. Click "POST", then use the webhook URL from Zapier. You can pass arguments from Gorgias to Zapier using headers\
  4. Select a "Trigger" of your choice

Nice job! When the integration is triggered, your zap will run.

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