Updated 5 months ago by Axelle Heems

When you receive a message, you can display the customer profile and the last orders from Prestashop in Gorgias. You can also perform actions in Prestashop from Gorgias itself (such as editing an order).

  1. In your Prestashop admin, click "advanced settings"
  2. Click "Webservice"
  3. Click "Enable"
  4. In the top right, click the "+" icon
  5. Generate an API key, and set all the permissions to "Read" except for "Order & Customer." Set "Order & Customer" to "Read & Write"
  6. Click "Save"
  7. Send your API key to along with the URL of your store, and we’ll finish the setup for you!

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