Updated 1 month ago by Romain Lapeyre

Benefits of Shopify

Shopify is a complete ecommerce solution that allows you to sell your goods online. With Gorgias, you can display the customer profile and the last orders from Shopify when you receive a message. You can also perform actions in Shopify from Gorgias itself, such as refunding an order.

How to connect Shopify?

To connect your Shopify account to Gorgias:

  1. In Gorgias, click "Integrations," then click "Shopify"
  2. Click "Add Shopify"
  3. Log in with your Shopify account

Nice job! When a customer contacts you, you’ll see their profile and orders in the sidebar.

Note that you can connect multiple Shopify accounts using the same process described.

Setting up your Gorgias account? These tutorial videos will get your help desk geared up in no time!

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