Mailchimp

Updated 3 weeks ago by Axelle Heems

You can display customer's attributes from Mailchimp, along with the list the customer is a member of. 

To connect Mailchimp, follow the steps below: 

  1. Go to your Mailchimp account, click on your profile, then on Account and Profile . Detailed instructions here . 
  2. Copy the API key
  3. From the API key, get the data-center name. It should be something like "us4"
  4. Go to your Gorgias account, to Integrations -> HTTP Integrations
  5. Create an HTTP Integration
  6. Click on Add header
  7. Copy the configuration below and save
Integration name: Pull Mailchimp data
URL: https://{data center name from step 3}.api.mailchimp.com/3.0/search-members?query={{ticket.requester.email}}
HTTP Method: GET
Headers: Authorization, apikey {your api key from step 2}

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