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Updated 1 month ago by Romain Lapeyre

ReCart is a Facebook Messenger bot platform.

Setup

Connect Facebook Messenger to your Gorgias account. Then, the integration with ReCart works out of the box.

How it works

When a customer responds to your ReCart bot on Facebook Messenger, clicks on Quick Replies won't open a ticket in Gorgias.

As soon as the customer manually types a message, then it opens a ticket in Gorgias. Then your support team sees it and can respond to the customer.

This helps you use Gorgias to handle all the conversations generated by your ReCart campaigns.


How did we do?