Smile

Updated 3 months ago by Axelle Heems

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.

Integration benefits

  • Display the customer's Smile profile next to tickets: loyalty points balance, referral url, etc. 
  • Use Smile variables and your macros and your rules

How to connect Smile?

  1. Go to your Gorgias account
  2. Go to Settings
  3. Go to Integrations -> Smile -> Add Smile
  4. Click on "Install Smile for {your Shopify store}"

Well done! Now that you’re all set, you can view your customers' Smile data and use variables in your Gorgias automation tools.

**Please note, this integration is available to all customers but will only be supported for Advanced and Enterprise plan customers. While any plan can set up the integration following the instructions,  due to the manual work it requires on our end, if you are on the Basic or Pro plan we will not be able to provide support in setting it up or fixing any issues with it should they arise.

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